About Hoffmann & Forcher

Hoffmann & Forcher is a full-service institute offering a wide range of research services, from concept development to presentation of findings.

Since our foundation at the end of 1995, Hoffmann & Forcher have been active in a variety of research sectors, whereby our core competences include customer satisfaction surveys, mystery shopping and brand image studies.

In Austria, we currently employ approximately 1.000 field staff for mystery shopping and personal interviews; 40 interviewers for telephone surveys; and a roster of group discussion moderators and interviewers trained in psychology for group discussions and depth interviews.

Our geographic areas of focus include not only Austria and Germany but also the Eastern European countries, where we have extensive experience in marketing research and mystery shopping in collaboration with our partner institutes.

© 2018 Hoffmann & Forcher